...
Local Support, Global Quality. Right Here in California.
Experience worry-free production with our US-based service team. From on-site training to 24-hour parts shipping, we keep your business running.
Contact Us

2-Year Warranty

Full coverage on mechanical, electronic components, and fiber laser source against manufacturing defects.

3-Day Training

We come to you. Includes 18 hours of professional installation, maintenance, and operation training to ensure you are ready to cut.

Local Parts Inventory

Unlimited support via telephone, email, and video call. No time zone barriers—we are in your work hours.

2-Year Warranty

Full coverage on mechanical, electronic components, and fiber laser source against manufacturing defects.

3-Day Training

We come to you. Includes 18 hours of professional installation, maintenance, and operation training to ensure you are ready to cut.

Local Parts Inventory

Unlimited support via telephone, email, and video call. No time zone barriers—we are in your work hours.

Get in touch

Have questions? Our expert team is ready to help.

  • Office Center Add

    855 s Milliken Ave Ste E,Ontario,CA91761

  • Demo Center Add

    3810 Wacker Dr, Jurupa Valley, CA 91752

  • Email Us

    sales@gueagle.com

  • Phone

    +1 626-671-4014

  • Office Hour

    Monday - Friday (08.30 AM - 05.30PM)

Installation & Training

White-Glove Installation & On-Site Training

Our certified engineers (like Armando Juarez, Senior Laser Engineer) will arrive at your facility to ensure perfect machine setup.

Local Parts & Demo Center

California Warehouse & Demo Center

Frequently Asked Questions

Troubleshooting & FAQ

Why is there a large burr at the bottom of Carbon Steel cuts?

This is often caused by incorrect parameter settings.

  • Speed too high: Try reducing the cutting speed.
  • Power too low: Increase the laser power.
  • Focus too high: Lower the focus position.
  • Gas pressure too low: Increase the gas pressure slightly.
Why does the cutting edge turn yellow on Stainless Steel?

Yellowing is typically caused by oxidation.

  • Impure Nitrogen: Ensure your Nitrogen gas is high purity. Even a small amount of Oxygen can cause discoloration.
  • Gas Flow: Check for leaks in the air pipe or increase the gas pressure.
What should I do if the nozzle gets hot or damaged?

A hot nozzle usually means the laser beam is clipping it.

  • Centering: Check if the nozzle is perfectly centered with the laser beam.
  • Cooling: Ensure sufficient gas pressure is flowing to cool the nozzle.
  • Replacement: If the nozzle is deformed, replace it immediately to avoid damaging the focus lens.
How to fix "Blue Plasma" appearing and not cutting through?

Blue plasma indicates a severe parameter mismatch.

  • Wrong Gas: Check if you are accidentally using Oxygen (O2) instead of Nitrogen (N2).
  • Speed too high: The laser doesn’t have enough time to cut through; reduce speed.
  • Power too low: Increase power output.
Why are there cracks, holes, or pits in the weld seam?

These defects are usually related to focus or cleanliness.

  • Focus: Adjust the focus position and diameter for better penetration.
  • Cleanliness: Ensure the material surface is free of oil, rust, or paint.
  • Shielding Gas: Make sure the protective gas is on to prevent oxidation.
The weld seam turns black. How to fix it?

Black seams mean the metal is oxidizing while hot.

  • Check Nitrogen: Ensure the Nitrogen gas is turned on.
  • Airflow Direction: Adjust the shielding gas nozzle so the airflow is opposite to the welding direction, covering the hot weld bead effectively.
The laser beam is unstable or power fluctuates.

This can affect welding quality.

  • Power Supply: Check if your main voltage is stable. Use a voltage stabilizer if necessary.
  • Lens Check: Inspect the protective lens. A dirty or damaged lens can block laser power. Clean or replace it.
What if the machine stops frequently during operation?

Frequent stops are often safety triggers.

  • Sensors: Check for any faulty sensors or loose electrical connections.
  • Cooling System: Ensure the water chiller is running correctly, filters are clean, and water flow is unobstructed.
Send us a message

We're here to help.

Contact Us

We Would Love To Hear From You

Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.